As Osama Manzar, the director of DEF reminded us, data is costly. We might not think so with our monthly recharges in an urban setting, but for a lot of rural India, even a photocopy machine is kilometres away, divided by access, gender, and expenses of travel and day of lost wage. This is what the people here would go through to get a form filled out to access some welfare benefits.
Chapter Eighty One: What lengths are you willing to go to for privacy and security?
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